Frequently Asked Questions for Sellers

Do you have questions about selling your goods via our online auction platform? View our frequently asked questions below. Don’t see your question listed? Contact us. We aim to respond within one working day.

After the Auction: Handling the Sale and Payment

How often can I auction goods through Troostwijk Auctions?
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You can participate as often as you like. Auctions will take place every week, and you can join them. Depending on the number of goods or machines you want to sell, a separate auction can also be organized for you.

Can you guarantee a selling price?
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We cannot guarantee a selling price, but we will always strive to achieve the maximum value for your goods.

What is expected of me in preparation for the inspection of my machines?
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Ensure that your machine is in the best possible condition and that all documents are available. Additionally, ensure a safe location for pickup.

From how many machines can I participate in the auction?
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You can start auctioning at Troostwijk Auctions with just one machine, with a minimum value of around €7,500. The maximum number of lots for a consignor auction is 10 machines. For higher quantities, we would be happy to discuss the possibilities for a separate auction.

How do you use marketing?
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  • - Your machine will be included in our automated marketing campaigns (Google/Social Media/ads) within 24 hours after the online auction goes live.
  • - We provide professional photos and an attractive description for our website.
  • - Through both online and offline channels, we use modern marketing techniques to attract our existing buyers, as well as new buyers.
Is there an inspection day?
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This depends on your situation. Our experts will discuss this with you.

During the Auction: Procedures and Marketing

How can I register to sell?
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You can register via the form on www.veilenmettroostwijk.nl

When can I participate in an online auction?
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You can participate in the auction if your machine has a minimum value of €7,500 or if your goods have a minimum value of €30,000.

Do I need to be present during the inspection?
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Yes, you do this together with the auction expert. The auction expert will visit your location to prepare everything for the auction. You don’t need to do anything yourself—our experts take care of everything for you.

How do I determine the value of my machine?
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The auction expert will visit you to prepare the sale and determine the value of your machine.

Does my company need to be registered with the Chamber of Commerce?
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To sell on our platform, a valid registration with the Chamber of Commerce is required.

Do I need a maintenance history of my machine(s)?
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While not mandatory, having a maintenance history can significantly increase the appeal of your machines and lead to higher bids.

Do I need the technical specifications of the machines?
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Technical specifications are not mandatory, but they can help potential buyers make an informed decision and thus promote the sale.

Do the machines need to be stored in a safe and accessible location?
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Yes, your machines must be stored in a safe and easily accessible location to ensure a smooth sale process.

Before the Auction: Registration and Preparation

How does an online auction work at Troostwijk Auctions?
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Do you want to quickly and efficiently sell your used machines or goods? Sign up with Troostwijk Auctions, and we’ll take care of the rest. Our experts will appraise your items, take professional photos, and list them on our online platform. Before long, you’ll receive bids and sell your items for the best possible price.

What are the benefits of selling via an online auction?
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Take advantage of our global reach, 90+ years of expertise, a user-friendly and accessible platform, and fast service. Additionally, we have an auction expert in every region to assist you personally. Sell your surplus machines and goods quickly and easily. Save on storage costs and contribute to a circular economy. Furthermore, you can use the proceeds for new investments.

What are the costs associated with selling via Troostwijk Auctions?
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The costs for selling via Troostwijk Auctions depend on the nature and quantity of your goods. Contact us for a free consultation.

What happens if my item doesn’t sell?
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No sale? No problem. We’ll discuss the options together, such as relisting the item or exploring alternative sales strategies.

What types of machines and goods can be auctioned?
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Almost anything can be auctioned! From industrial machines to office equipment and surplus stock. Check out our varied categories for an overview. Not sure if your goods are suitable? Contact us—we’re happy to help.

Why choose Troostwijk Auctions over other auction platforms?
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With over 90 years of experience, we are the most reliable partner for auctioning your goods. Benefit from our expertise, global network, and personal guidance. We ensure a quick sale at the best possible price.
Thanks to our extensive marketing campaigns and user-friendly platform, you’ll reach a large audience of potential buyers.
Additionally, we list your lots on our partner platforms, enabling you to achieve even higher results. We guarantee a safe and transparent auction process.

Step-by-Step Guide: How Does an Online Auction Work?

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Het Troostwijk Auctions logo
Een afbeelding van een man die een mobile telefoon in handen heeft waarop de melding "verkocht" staat. Dit illustreert een succesvol verkochte kavel.
Troostwijk Auctions - Metaalbewerkingsmachines verkopen via onze efficiënte en betrouwbare inbrengveilingen. Bereik een breed netwerk van kopers en krijg de beste waarde!
een professionele setting waarin een grote machine, gebruikt in de bouw-, hout- of industriële sector, wordt gepresenteerd door Troostwijk Auctions. De apparatuur is goed onderhouden en wordt getoond als onderdeel van een verkoop- of veilingproces. De neutrale achtergrond legt de nadruk op de machine, wat suggereert dat het een promotionele of catalogusafbeelding is voor industriële veilingen van Troostwijk Auctions.
Veilingsadviseur van Troostwijk Auctions  maakt een foto met een tablet van metaalbewerkingsmachines in een werkplaats, representatief voor het documenteren en veilen van industriële apparatuur
View the checklistAsk your questions

Still unsure if auctioning with Troostwijk is right for you?

View our free auction checklist to discover if auctioning is a good fit for you and how to prepare optimally for your own auction. Have questions or want immediate advice? Our auction experts are here to help. Fill out the contact form, and we will get in touch with you within one business day.

What is the process after the auction has closed?
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After a consignor auction:

  • Our system will show that the machine has been paid for.
  • You arrange a pickup appointment with the buyer and must be present during the pickup.
  • You have the buyer sign in our system (ATLAS) that the machine has been picked up.

  • After a standalone auction:
  • We ensure the buyer's payment.
  • We handle the invoicing.
  • We facilitate the entire pickup day and ensure everything is collected.
  • How long does it take before I get paid?
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    Up to 10 working days after the first pickup day for a standalone auction. If you sell 1-10 machines, payment will be made within 5 working days after the machines are picked up.

    Do I need to arrange loading facilities?
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    It is not mandatory to arrange loading facilities, but it does help in achieving a higher price.

    Who can I contact if I have questions?
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    You can contact your auction expert or your designated contact person.

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